Last updated: July 5, 2026

Terms of Use

These Terms govern access to smartiiot.org websites, dashboards, APIs, mobile applications, alerts, device integrations, and related services. By using the service, you agree to these Terms.

1. Business Use and Authorized Accounts

The service is intended for business and operational users approved by an administrator. You are responsible for keeping account credentials secure, limiting access to authorized personnel, and promptly telling us about suspected misuse.

2. Telemetry, Alerts, and Device Control

Telemetry, analytics, alerts, recommendations, and device commands may be delayed, incomplete, inaccurate, unavailable, or affected by networks, firmware, sensors, third-party infrastructure, power, configuration, or user error. You remain responsible for field verification, operational decisions, safety procedures, and any manual overrides.

3. No Emergency or Safety-Critical Reliance

The service is not designed as an emergency response system, life-safety system, medical device, or fail-safe control system. Do not rely on it as the sole method for preventing injury, property damage, environmental harm, regulatory violations, or business interruption.

4. Data, Security, and Backups

We use reasonable safeguards, but no software, network, cloud service, device, or security control can be guaranteed to be error-free or immune from unauthorized access, data loss, corruption, disclosure, or service interruption. You are responsible for appropriate backups, retention practices, local controls, and independent verification of important data.

5. Customer Content and Integrations

You are responsible for data, credentials, device configuration, firmware, sensor metadata, commands, and content submitted through the service. You represent that you have the rights and authority needed to connect devices, transmit data, and use any third-party systems with the service.

6. Acceptable Use

• Do not attempt unauthorized access, probing, scraping, reverse engineering, or disruption.
• Do not submit unlawful, harmful, infringing, or deceptive content.
• Do not use the service to control equipment in a way that violates law, safety procedures, site rules, or third-party rights.

7. Third-Party Services

The service may use hosting, maps, messaging, push notification, analytics, payment, AI, or other third-party providers. We are not responsible for third-party services, outages, policy changes, data handling, or external links.

8. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, security, or error-free operation.

9. Limitation of Liability

To the maximum extent permitted by law, smartiiot.org and its owners, operators, affiliates, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, device availability, production, or business interruption, even if advised of the possibility.

10. Account Suspension and Changes

We may suspend, limit, or terminate access when needed to protect the service, users, devices, legal obligations, or security. We may update features or these Terms from time to time.

11. Contact

Questions about these Terms can be sent through the contact page.