Last updated: July 5, 2026

Privacy Policy

This Privacy Policy explains how smartiiot.org handles information for its websites, dashboards, APIs, mobile apps, device integrations, alerts, support, and account workflows.

1. Information We Collect

• Account information such as name, username, email, role, organization, and contact details.
• Signup and support request details, including organization name, phone number, message text, and admin notes.
• Device and telemetry data such as device identifiers, readings, alert states, configuration metadata, command history, schedules, and diagnostics.
• Approximate or precise location data when you choose to use location-based app features.
• Notification data such as push tokens, device platform, alert preferences, and delivery status.
• Technical data such as IP address, browser or app version, logs, timestamps, and security events.

2. How We Use Information

We use information to provide accounts, dashboards, telemetry ingestion, alerts, device control, support, admin approvals, security monitoring, troubleshooting, analytics, product improvement, and legal or operational compliance.

3. Sharing and Service Providers

We may share information with service providers that help operate hosting, databases, notifications, messaging, analytics, support, AI-assisted features, and security. We may also disclose information when required by law, to protect rights and safety, or during a business transfer.

4. Security and Data Loss

We use reasonable technical and organizational safeguards, but no system can be guaranteed secure, uninterrupted, or free from data loss, corruption, unauthorized access, disclosure, or misuse. You should maintain appropriate backups, local records, and independent verification for important operations.

5. Retention

We retain information for as long as needed to provide the service, support organizations, maintain audit trails, satisfy legal or contractual duties, resolve disputes, secure the platform, and improve operations. Telemetry and command records may be retained for operational history unless deleted or anonymized under applicable retention rules.

6. Account Deletion

Authenticated users can request deletion from account settings. Users who no longer have app access can use the public account deletion page. Some records may be retained or anonymized where needed for security, legal, backup, billing, audit, or operational continuity reasons.

7. Your Choices

You can manage notification preferences, choose whether to use location-based features, contact support about account information, and request deletion or correction where applicable.

8. Children

The service is intended for business use and is not directed to children.

9. Updates

We may update this Privacy Policy from time to time. The updated date above indicates the latest revision.

10. Contact

Privacy questions can be sent through the contact page.